(650) 413-5600
Business Continuity Resources
-
Business Continuity Action Plan
-
California Association for Local Economic Development (CALED)
-
Cares Act Resources
- About the CARES Act (U.S. Department of the Treasury)
- Small Business Administration (SBA)
- Financial Institutions & Additional Providers Participating in Paycheck Protection Program (PPP)
-
Small Business Advising Resources
- Small Business Development Centers (SBA)
- SBA Lender Match Information (SBA)
- SBA Eligible Lenders
- FAQ on Business Interruption Insurance and Other Issues Affecting California Small Businesses (California Department of Insurance)
- One-on-One Advising (SBDC)
- Request Services (SBDC)
- Find a Mentor (Score)
- Business Management Guidance (BAEC)
- One-on-One Consulting (BAEC)
-
Guidance
-
Business Technical Assistance *New Link Added 6/3/20*
- Business Resources (Federal, State, Local)
- Federal Resources for U.S. Small Businesses (Powered by SBA)
- California Governor's Office of Business & Economic Development (GO-Biz)
- CA State Treasurer
- COVID-19: Employer Resources (EDD)
- State of CA – Franchise Tax Board
- California Department of Insurance
- County of San Mateo Tax Collector
- Labor & Workforce Development Agency
- Consumer Financial Protection Bureau
- CA Department of Business Oversight
- Business Resources (Legal, HR, Operations/Technical)
- Operations/Technical
- ADDED 6/3/20 - COVID-19 Return to Work Playbook (Kaiser Permanente)
- Federal Resources for U.S. Small Businesses (Powered by SBA)
- Ready to Reopen: A Playbook for Your Small Business (U.S. Chamber of Commerce)
- May 8, 2020: COVID-19 Response Checklist for B2B Marketing Leaders (McKinsey & Company)
- LinkedIn – Find Frontline Workers Faster
- Facebook for Business
- Google for Small Business
- Free stickers, posters, social posts, and more – from your Business Profile on Google (Google My Business)
- Google’s New Tools Help Businesses during COVID-19 (Google)
- Resources and Insight to Help You Navigate Uncertain Times (Think with Google)
- Create a Virtual Agent for Your Contact Center, to Reduce Hold Times and Alleviate Pressure on Your Staff (Google Cloud)
- Tools to Keep Your Startup Moving Forward (Google for Startups)
- Rising Retail Categories (Think with Google)
- GSVlabs Passport
- NOVA Workforce Services: COVID-19 Pandemic (NOVA)
- Legal Resources
- Operations/Technical
- Business Resources (Federal, State, Local)
-
Economic Analyses
- Resources
- Reports
- Articles
-
Articles/Whitepapers/Case Studies
- May 27, 2020: Reflections in Crisis (McKinsey & Company)
- May 27, 2020: What's a 'COVID-19 Surcharge' and Why Are Businesses Adding Them to Customer Bills? (Money)
- Dispatches from April: The Latest Observations on Creative Effectiveness Amid COVID-19 (Think with Google)
- 4 Ways to Maintain a Sense of Community while Working from Home (Think with Google)
- The At-Home Consumer: Learnings from the Global Lockdown (Think with Google)
- Virtual Employer Roundtables: Who's Still Teleworking (or not) When We Re-Open (Commute.org)
- LinkedIn's Head of TA Shares How Recruiting Teams Can Effectively Navigate Economic Downturns (LinkedIn)
- 6 Creative Leaders on How Agencies are Ideating and Creating from Home
- 5 Ways Companies Are Supporting Employees’ Mental Health and Preventing Burnout (LinkedIn)
- Healthcare will Never be the Same: 8 Experts on the Future of Medicine Around the Globe (Fast Company)
- May 21, 2020: What Restaurants will Actually be like in a Post-COVID-19 World, According to CEOs and Food Experts (Fast Company)
- May 19, 2020: Coronavirus Roundup: Facebook Survey Shows COVID-19’s Devastating Effect on Small Biz (SVBJ)
- May 14, 2020: The COVID-19 recovery will be digital: A plan for the first 90 days
- May 13, 2020: Weekly Trending Skill: Teamwork and Collaboration (LinkedIn)
- May 8, 2020: COVID-19 Response Checklist for B2B Marketing Leaders (McKinsey & Company)
- Jump-Starting Resilient and Reimagined Operations (McKinsey & Company)
- Charting the Path to the Next Normal (McKinsey & Company)
- To Emerge Stronger from the COVID-19 Crisis, Companies Should Start Reskilling their Workforces Now (McKinsey & Company)
- The Employment Impact of COVID-19 Across Industries and Occupations (McKinsey & Company)
- Considerations for Remaining at Home and Returning to Work after COVID-19 Restrictions Lift (Commute.org)
- The B2B Digital Inflection Point: How Sales Have Changed During COVID-19 (McKinsey & Company)
- Tuning In, Turning Outward: Cultivating Compassionate Leadership in a Crisis (McKinsey & Company)
- 5 Ways Companies Are Making Their Remote Candidate Experience Stand Out (LinkedIn)
- Small Businesses Are Reinventing Themselves To Survive The Coronavirus Pandemic (BuzzFeedNews)
- Leaders, Do You Have a Clear Vision for the Post-Crisis Future? (Harvard Business Review)
- April 28, 2020: Small Businesses Are Reinventing Themselves To Survive The Coronavirus Pandemic (BuzzFeedNews)
- May 6, 2020: Most States Fall Short of White House Reopening Criteria (Bloomberg)
- Case Studies for Economic Developers to Mitigate Damage from the Coronavirus Pandemic (SizeUp)
- Managing Business Uncertainty: Helping Businesses Navigate Uncertain Times (Oracle/Netsuite)
- CEO's Guide to COVID-19: Restarting After the Crisis (McKinsey & Company)
-
Webinars/Podcasts *New Link Added 6/2/20*
- ADDED 6/2/20 - Audio: May 28, 2020 - Tele-Town Hall on Insurance and Small Business Resources during the COVID-19 Emergency with State Senator Jerry Hill and Insurance Commissioner Ricardo Lara
- Podcast - May 27, 2020 - Reopening with Safety in Mind Part #2 (Made in California | GO-Biz)
- Podcast - May 20, 2020 - Reopening with Safety in Mind Part #1 (Made in California | GO-Biz)
- Webinar: May 19, 2020 - Local Finance COVID Impacts and Outlook for Revenue Enhancement in 2020 (California City News)
- Webinar: May 8, 2020 - Bridging Re-Opening: Digital Tools & Strategies (Governor’s Office of Business and Economic Development)
- Podcast: May 4, 2020 - How to Lead Your Team Productively During a Crisis (Fast Company - Secrets of the Most Productive People)
-
Scams Alert/Warning Resources
- Better Business Bureau
- California Department of Business Oversight
- Consumer Financial Protection Bureau
- District Attorney’s Office of San Mateo County
- Helping You Avoid COVID‑19 Online Scams (Google)
- Federal Bureau Investigation (FBI)
- Federal Trade Commission (FTC)
- Office of Attorney General
- Scam Spotter (Google & Cybercrime Network)
-
HR
- Remote Leadership, Culture and Engagement Programs (Peak Point Consultants)
- Coronavirus Resources for HR (SHRM)
- Staying Informed and Connected: Resources to Help Navigate Work and Coronavirus (LinkedIn)
- Six Tips for Working Remotely (LinkedIn)
- Remote Working: Setting Yourself and Your Teams Up for Success (LinkedIn)
-
Employer
- Employer Resources
- Guide for Immigrant Californians (California COVID-19 Response)
- FAQ on Business Interruption Insurance and Other Issues Affectng California Small Businesses (California Department of Insurance)
- Families First Coronavirus Response Act: Questions & Answers
- Supporting Small Businesses & Enterprises Across the County (AT&T)
- California Employer Newsletter - First Quarter 2020 (Employment Development Department)
- Protecting Your Finances During the Coronavirus Pandemic (Consumer Financial Protection Bureau)
- The Governor’s Office of Business and Economic Development (GO-Biz)
- Health Care Q&A (California COVID-19 Response)
- Coronavirus Tax Relief (IRS)
- Employment Development Department (EDD)
- Disability or Paid Family Leave Benefits/ Unemployment Insurance Benefits/Employer Information (EDD)
- State Disability Insurance (SDI) Online (Employment Development Department)
- Work Sharing Program (EDD)
- How to File a Paid Family Leave Claim in State Disability Insurance (SDI) Online (Employment Development Department)
- Unemployment Insurance Checklist - Information You Need to File an Unemployment Insurance Claim (Employment Development Department)
- Fact Sheet: Rapid Response Services for Businesses (EDD)
- Employer Guidance
- Resources for Businesses & Employers (CDC)
- ADP COVID-19 Preparedness (ADP)
- Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (SBA Administration)
- Benefits for Workers Impacted by COVID-19 (Labor & Workforce Development Agency)
- Public Information - Licensee Lists Overview (DCA)
- Stigma and Resilience (CDC)
- Mental Health and Coping During COVID-19 (WHO)
- Occupational Safety and Health Administration COVID-19 (OSHA)
- U.S. Department of Labor Offers Guidance For Preparing Workplaces for Coronavirus (U.S. Department of Labor)
- Guidance on Preparing Workplaces for COVID-19 (OSHA)
- Information on FECA Coverage for Coronavirus Disease – 2019/COVID-19 (U.S. Department of Labor)
- COVID-19 or Other Public Health Emergencies and the Family and Medical Leave Act Questions and Answers (U.S. Department of Labor)
- COVID-19 Resources for Employers and Workers (Labor & Workforce Development Agency)
- Guidance for Employers to Plan and Respond to COVID-19 (US Chamber of Commerce)
- COVID-19 - Workplace Tips for Employees (US Chamber of Commerce)
- COVID-19 Resources for Employers and Workers (Labor & Workforce Development Agency)
- Guidance Documents for All Industries: Coronavirus Disease 2019 (CDPH)
- Employment Development Department Info for Works & Employers (EDD)
- FFIEC IT Examination Handbook – Business Continuity Planning Booklet, Appendix D: Pandemic Planning
- Interim Guidance for Protecting Health Care Workers from Exposure to Coronavirus Disease (California Division of Occupational Safety and Health - Cal/OSHA)
- Environmental Cleaning and Disinfection Recommendations (CDC)
- Coronavirus Rumor Control (FEMA)
- Business, Consumer Services and Housing Agency (BCSH)
- State of Emergency of Disaster (EDD)
- Telework Resources
- Free or Discounted Technology Tools for a Small Business (GO-Biz)
- Remote Leadership, Culture and Engagement Programs (Peak Point Consultants)
- Zoom Training Resources: Remote Work, Educating Over Zoom, Virtual Events, Telehealth (Zoom)
- Make "Work from Home" Work for You (Google)
- 12 Best Practices to Work Remotely (Colliers International)
- Tips for Planning Your Telework Day (Commute.org)
- Telework & Flex-Schedules Toolkit (Commute.org)
- Resources for Managing Teleworkers (U.S. General Services Administration)
- Work, Teach, and Learn from Anywhere (Google)
- Helping Businesses and Schools Stay Connected in Response to Coronavirus (Google)
- 20 Tips for Working From Home (PC Mag)
- How to Set Up a Telework Program (Telework Virgina)
- Tips for Establishing Telework and Managing Remote Workers (ACT)
- Telework & Flex-Schedules Toolkit Summary Sheet (County of San Mateo)
- Telework & Flex-Schedules Toolkit (County of San Mateo)
- How Employers and Employees Can Embrace Flexible Work Arrangements (LinkedIn)
- Employer Resources