(650) 413-5600
Business Recovery Resources
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San Mateo County Business Recovery Resources
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COVID-19 Requirements & Resources for Businesses
- San Mateo County Health - Environmental Health Services
- *REQUIRED FOR BUSINESSES* Document Display Requirements for Businesses (SMC Health)
- Face Covering Signs for Businesses (SMC Health)
- Frequently Asked Questions for Businesses (SMC Health)
- COVID-19 Exposure Guidance in the Workplace (SMC Health)e
- Health and Safety Plan: Industry-Specific Guidance Materials (San Mateo County Health)
- SMC Health - Environmental Health Services Contact Information:
- envhealth@smcgov.org
- (650) 372-6200
- San Mateo County Health - Environmental Health Services
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Return to Work Playbook/Guidance *New Links Added 7/30/20*
- Guidance Documents (California Department of Public Health - CDPH)
- State Resource - Industry Guidance (CA COVID-19)
- Additional Guidance
- ADDED 7/29/20 - Communities, Schools, Workplaces, and Events (CDC)
- ADDED 7/30/20 - Reopening Workplaces Amid COVID-19 (McKinsey & Company)
- ADDED 7/29/20 - July 24, 2020: COVID-19 Return to Work Playbook (Kaiser Permanete)
- July 24, 2020: COVID-19 Employer Playbook for a Safe Reopening (COVID-19 California)
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Business Continuity Action Plan
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California Association for Local Economic Development (CALED)
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Cares Act Resources
- About the CARES Act (U.S. Department of the Treasury)
- Small Business Administration (SBA)
- Financial Institutions & Additional Providers Participating in Paycheck Protection Program (PPP)
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Small Business Advising Resources
- Small Business Development Centers (SBA)
- SBA Lender Match Information (SBA)
- SBA Eligible Lenders
- FAQ on Business Interruption Insurance and Other Issues Affecting California Small Businesses (California Department of Insurance)
- One-on-One Advising (SBDC)
- Request Services (SBDC)
- Find a Mentor (Score)
- Business Management Guidance (BAEC)
- One-on-One Consulting (BAEC)
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Guidance
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Business Technical Assistance *New Links Added 8/3/20*
- Business Resources (Federal, State, Local)
- Federal Resources for U.S. Small Businesses (Powered by SBA)
- California Governor's Office of Business & Economic Development (GO-Biz)
- CA State Treasurer
- COVID-19: Employer Resources (EDD)
- State of CA – Franchise Tax Board
- California Department of Insurance
- County of San Mateo Tax Collector
- Labor & Workforce Development Agency
- Consumer Financial Protection Bureau
- CA Department of Business Oversight
- Business Resources (Legal, HR, Operations/Technical)
- Operations/Technical
- Safely Making California
- American Express
- CO--
- ADDED 8/3/20 - July 31, 2020: Negotiating a Vendor Contract? Here's What You Need to Know (CO--)
- July 24, 2020: 10 Resources for Women-Owned Businesses (CO--)
- July 21, 2020: Need Some Feedback? How to Conduct Customer Interviews and Focus Groups (CO--)
- July 13, 2020: A Quick Guide to Social Media Branding (CO--)
- June 26, 2020: 5 Social Media Tactics to Attract Customers After COVID-19 (CO--)
- June 22, 2020: 7 Beginner Tips for Hosting a Successful Virtual Event (CO--)
- June 16, 2020: 10 Resources for Minority-Owned Businesses (CO--)
- June 24, 2020: 8 Ideas to Foster Customer Loyalty When Reopening (Co--)
- June 19, 2020: 5 Ways to Get Customers to Return When Reopening (CO--)
- April 3, 2020: 6 Ways to Provide Great Customer Service During a Crisis (CO--)
- June 18, 2020: 9 Free Team Communication Tools for Startups (CO--)
- June 15, 2020: Re-Engaging Your Customers (CO--)
- June 10, 2020: Reopening Your Business (CO--)
- June 9, 2020: How to Get Certified as a Minority-Owned Business (CO--)
- May 8, 2020: 10 Pandemic-Inspired Business Trends That Are Here to Stay (CO--)
- June 8, 2020: The 5 Best Sites for Building Your Personal Brand (CO--)
- June 8, 2020: How to Safely Reopen Your Business (Salesforce)
- COVID-19 Return to Work Playbook (Kaiser Permanente)
- Federal Resources for U.S. Small Businesses (Powered by SBA)
- Ready to Reopen: A Playbook for Your Small Business (U.S. Chamber of Commerce)
- May 8, 2020: COVID-19 Response Checklist for B2B Marketing Leaders (McKinsey & Company)
- LinkedIn – Find Frontline Workers Faster
- ADDED 8/3/20 - July 29, 2020: 5 Ways to Use LinkedIn Live from Brands and Influencers (LinkedIn Marketing Solutions Blog)
- Mastering the Great Sales Operations Balancing Act Guide (LinkedIn)
- Doubling Down on the 3 Pillars of B2B Marketing Success (LinkedIn Marketing Solutions Blog)
- Explore Over 16,000 Free and Paid Courses: Digital Marketing, Communication Skills, and More (LinkedIn Learning)
- Facebook for Business
- Blueprint e-Learning - Learn Digital Marketing Skills with Free Online Courses (Boost with FACEBOOK)
- Learning Guide - Highlighting Facebook and Instagram for Business Tools (Boost with FACEBOOK)
- Summer of Support - Six Weeks of Free Training, Tools & Insight (Boost with FACEBOOK)
- Introducing Facebook Shops: Helping Small Businesses Sell Online
- Create a Personal Fundraiser of Your Business on Facebook
- Google for Small Business
- Attend a Grow with Google Training to Grow Your Skills, Career or Business (Grow with Google)
- Fundamentals of Online Marketing (Grow with Google)
- Reimagine Your Marketing Objectives with Google (Think with Google)
- Make the Leap to Ecommerce (Grow with Google)
- Discovery New Opportunities with Our Digital Toolkit
- Improve Your Digital Window to the World (Think with Google)
- How Google is Helping Businesses Respond to COVID-19 (Think with Google)
- Smart Campaigns Helps Small Businesses Reach More Customers (Google The Keyword)
- Free Stickers, Posters, Social Posts, and More – from Your Business Profile on Google (Google My Business)
- Google’s New Tools Help Businesses during COVID-19 (Google)
- Resources and Insight to Help You Navigate Uncertain Times (Think with Google)
- Create a Virtual Agent for Your Contact Center, to Reduce Hold Times and Alleviate Pressure on Your Staff (Google Cloud)
- Tools to Keep Your Startup Moving Forward (Google for Startups)
- Rising Retail Categories (Think with Google)
- GSVlabs Passport
- NOVA Workforce Services: COVID-19 Pandemic (NOVA)
- Canva
- Legal Resources
- Operations/Technical
- Business Resources (Federal, State, Local)
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Economic Analyses
- Resources
- Presentations
- Reports
- June 9, 2020: JOLTS - That Storm Looks Worse in the Rearview (Wells Fargo Securities)
- May 29, 2020: Personal Income & Spending: Say Hello to the Safety Net (Wells Fargo Securities)
- May 21, 2020: Jobless Claims: When 2.4M is Good, You Know Things Are Bad (Wells Fargo Securities)
- State of Small Business Report (Facebook & Small Business Roundtable)
- Articles
- June 5, 2020: On My Mind - If You Open It, They Will Come
- May 26, 2020: The Price of a Virus Lockdown: Economic ‘Free Fall’ in California (The New York Times)
- The Coronavirus Effect on Global Economic Sentiment (McKinsey & Company)
- May 11, 2020: Hiring Falls 25% Since Onset of COVID-19 (Joint Venture Silicon Valley)
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Articles/Whitepapers/Case Studies *New Links Added 7/30/20*
- Added 7/30/20 - July 30, 2020: How COVID-19 is Changing Consumer Behavior – Now and Forever (McKinsey & Company)
- Added 7/27/20 - July 17, 2020: ‘And Now Win the Peace’: Ten Lessons from History for the Next Normal (McKinsey & Company)
- Added 7/27/20 - July 27, 2020: How Mattel and Walmart Drove Toy Sales by Responding to COVID-Altered Shopping Behaviors (CO--)
- July 13, 2020: ‘I Can’t Keep Doing This:’ Small-Business Owners Are Giving Up (The New York Times)
- April 20, 2020: How are Small Businesses Adjusting to COVID-19? (National Bureau of Economic Research - NBER)
- June 3, 2020: Small Business Coronavirus Impact Poll (U.S. Chamber of Commerce)
- Local Economic Impact Report (Yelp)
- June 2020 Report: Small Business Optimism Improves in Anticipation of Better Economic Outlook (NFIB)
- July 14, 2020: 3 COVID-19 Reopening Challenges — and Solutions — for Your Business (CO--)
- July 2, 2020: How COVID-19 has Changed the Way We Eat, According to Five Experts (Fast Company)
- June 30, 2020: 5 Experts Reveal How We’ll Experience Live Sports after COVID-19 (Fast Company)
- July 13, 2020: A Quick Guide to Social Media Branding (CO--)
- May 28, 2020: 10 In-Person Businesses That Have Successfully Gone Virtual (CO--)
- July 13, 2020: Not the Last Pandemic: Investing Now to Reimagine Public-Health Systems (McKinsey & Company)
- June 25, 2020: 6 Ways You Can Support Local Businesses with Google Maps (Google The Keyword)
- July 6, 2020: Part One of Two: What to Expect Next: Retail Indicators from the Far East-China (Colliers International)
- July 7, 2020: Four Crisis Principles to Help your Business Survive Turmoil (LinkedIn)
- July 6, 2020: New Normal? The Most Effective Ways to Communicate Change To Your Employees (CO--)
- July 2, 2020: COVID-19: Implications for Business (McKinsey & Company)
- What Will Help Small Businesses? (LinkedIn)
- June 26, 2020: 7 Enduring Trends Defining the Future of Sales (LinkedIn)
- June 22, 2020: The Coronavirus Is Pushing Wider Acceptance of Contactless Payments
- May 28, 2020: 10 In-Person Businesses That Have Successfully Gone Virtual (CO--)
- May 14, 2020: 3 Approaches to Customer Service in a Time of Crisis (Oracle)
- June 11, 2020: Customers are Coming Back: Here Are 7 Things to Do Now to Prepare (LinkedIn)
- June 24, 2020: 8 Ideas to Foster Customer Loyalty When Reopening (Co--)
- June 1, 2020: How Effective Writing Helps You Stand Out on Crowded Digital Channels (American Express)
- May 28, 2020: How to Plan for Your Employees’ Return to the Office (American Express)
- May 27, 2020: How to Build a Business Continuity Plan (American Express)
- June 23, 2020: Understanding Organizational Barriers to a More Inclusive Workplace (McKinsey & Company)
- June 23, 2020: Virtual and Artificial Reality Are Taking Hold for Small Business. Are You Ready? (CO--)
- June 19, 2020: Comcast Extends Free Public WiFi Access to Everyone For the Remainder of 2020 (Comcast)
- June 19, 2020: 5 Ways to Get Customers to Return When Reopening (CO--)
- April 3, 2020: 6 Ways to Provide Great Customer Service During a Crisis (CO--)
- June 18, 2020: 9 Free Team Communication Tools for Startups (CO--)
- June 15, 2020: Re-Engaging Your Customers (CO--)
- June 10, 2020: Reopening Your Business (CO--)
- June 2020: The Evolving Role of Office Space (Hines)
- June 2020: Back-to-Business (Colliers Bay Area)
- May 28, 2020: How 7 Companies (Big and Small) Are Communicating Their Reopening Plans to Customers (CO--)
- 12 Food, Fitness and Gaming Startups That Are Thriving Amid COVID-19 (CO--)
- May 8, 2020: 10 Pandemic-Inspired Business Trends That Are Here to Stay (CO--)
- June 8, 2020: The 5 Best Sites for Building Your Personal Brand (CO--)
- How to Pivot from In-Person to Virtual Sales (CO--)
- Diversity, Inclusion, and Belonging for All (LinkedIn)
- May 27, 2020: Reflections in Crisis (McKinsey & Company)
- May 27, 2020: What's a 'COVID-19 Surcharge' and Why Are Businesses Adding Them to Customer Bills? (Money)
- Dispatches from April: The Latest Observations on Creative Effectiveness Amid COVID-19 (Think with Google)
- 4 Ways to Maintain a Sense of Community while Working from Home (Think with Google)
- The At-Home Consumer: Learnings from the Global Lockdown (Think with Google)
- Virtual Employer Roundtables: Who's Still Teleworking (or not) When We Re-Open (Commute.org)
- LinkedIn's Head of TA Shares How Recruiting Teams Can Effectively Navigate Economic Downturns (LinkedIn)
- 6 Creative Leaders on How Agencies are Ideating and Creating from Home
- 5 Ways Companies Are Supporting Employees’ Mental Health and Preventing Burnout (LinkedIn)
- Healthcare will Never be the Same: 8 Experts on the Future of Medicine Around the Globe (Fast Company)
- May 21, 2020: What Restaurants will Actually be like in a Post-COVID-19 World, According to CEOs and Food Experts (Fast Company)
- May 19, 2020: Coronavirus Roundup: Facebook Survey Shows COVID-19’s Devastating Effect on Small Biz (SVBJ)
- May 14, 2020: The COVID-19 recovery will be digital: A plan for the first 90 days
- May 13, 2020: Weekly Trending Skill: Teamwork and Collaboration (LinkedIn)
- May 8, 2020: COVID-19 Response Checklist for B2B Marketing Leaders (McKinsey & Company)
- Jump-Starting Resilient and Reimagined Operations (McKinsey & Company)
- Charting the Path to the Next Normal (McKinsey & Company)
- To Emerge Stronger from the COVID-19 Crisis, Companies Should Start Reskilling their Workforces Now (McKinsey & Company)
- The Employment Impact of COVID-19 Across Industries and Occupations (McKinsey & Company)
- Considerations for Remaining at Home and Returning to Work after COVID-19 Restrictions Lift (Commute.org)
- The B2B Digital Inflection Point: How Sales Have Changed During COVID-19 (McKinsey & Company)
- Tuning In, Turning Outward: Cultivating Compassionate Leadership in a Crisis (McKinsey & Company)
- 5 Ways Companies Are Making Their Remote Candidate Experience Stand Out (LinkedIn)
- Small Businesses Are Reinventing Themselves To Survive The Coronavirus Pandemic (BuzzFeedNews)
- Leaders, Do You Have a Clear Vision for the Post-Crisis Future? (Harvard Business Review)
- April 28, 2020: Small Businesses Are Reinventing Themselves To Survive The Coronavirus Pandemic (BuzzFeedNews)
- May 6, 2020: Most States Fall Short of White House Reopening Criteria (Bloomberg)
- Case Studies for Economic Developers to Mitigate Damage from the Coronavirus Pandemic (SizeUp)
- Managing Business Uncertainty: Helping Businesses Navigate Uncertain Times (Oracle/Netsuite)
- CEO's Guide to COVID-19: Restarting After the Crisis (McKinsey & Company)
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Webinars/Podcasts/Presentations *New Link Added 8/5/20*
- ADDED 8/5/20 - Video: August 2020 - The Update: Connect with New Customers by tTapping into Intent (Think with Google)
- Webinar: Document Display Requirements for Your Business in San Mateo (Presented on 7/23/20)
- Podcast: July 9, 2020 - Calling ALL Californians: #ShopSafeShopLocal (Made in California | Go-Biz)
- Podcast: June 27, 2020 - SafelyMakingCA.org (Made in California | Go-Biz)
- Podcast: June 13, 2020 - Let's Go North! (Made in California | GO-Biz)
- Video: Make the Leap to Ecommerce (Grow with Google)
- Video: Summer of Support - Six Weeks of Free Training, Tools & Insight (Boost with FACEBOOK)
- June 15, 2020: Re-Engaging Your Customers (CO--)
- June 10, 2020: Reopening Your Business (CO--)
- Audio: June 8, 2020 - Diversity is Our Strength (Made in California | GO-Biz)
- Audio: May 28, 2020 - Tele-Town Hall on Insurance and Small Business Resources during the COVID-19 Emergency with State Senator Jerry Hill and Insurance Commissioner Ricardo Lara
- Podcast - May 27, 2020 - Reopening with Safety in Mind Part #2 (Made in California | GO-Biz)
- Podcast - May 20, 2020 - Reopening with Safety in Mind Part #1 (Made in California | GO-Biz)
- Webinar: May 19, 2020 - Local Finance COVID Impacts and Outlook for Revenue Enhancement in 2020 (California City News)
- Webinar: May 8, 2020 - Bridging Re-Opening: Digital Tools & Strategies (Governor’s Office of Business and Economic Development)
- Podcast: May 4, 2020 - How to Lead Your Team Productively During a Crisis (Fast Company - Secrets of the Most Productive People)
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Scams Alert/Warning Resources
- Better Business Bureau
- California Department of Business Oversight
- Consumer Financial Protection Bureau
- District Attorney’s Office of San Mateo County
- Helping You Avoid COVID‑19 Online Scams (Google)
- Federal Bureau Investigation (FBI)
- Federal Trade Commission (FTC)
- Office of Attorney General
- Scam Spotter (Google & Cybercrime Network)
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HR
- Remote Leadership, Culture and Engagement Programs (Peak Point Consultants)
- Coronavirus Resources for HR (SHRM)
- Staying Informed and Connected: Resources to Help Navigate Work and Coronavirus (LinkedIn)
- Six Tips for Working Remotely (LinkedIn)
- Remote Working: Setting Yourself and Your Teams Up for Success (LinkedIn)
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Employer
- Employer Resources
- Guide for Immigrant Californians (California COVID-19 Response)
- FAQ on Business Interruption Insurance and Other Issues Affectng California Small Businesses (California Department of Insurance)
- Families First Coronavirus Response Act: Questions & Answers
- Supporting Small Businesses & Enterprises Across the County (AT&T)
- California Employer Newsletter - First Quarter 2020 (Employment Development Department)
- Protecting Your Finances During the Coronavirus Pandemic (Consumer Financial Protection Bureau)
- The Governor’s Office of Business and Economic Development (GO-Biz)
- Health Care Q&A (California COVID-19 Response)
- Coronavirus Tax Relief (IRS)
- Employment Development Department (EDD)
- Disability or Paid Family Leave Benefits/ Unemployment Insurance Benefits/Employer Information (EDD)
- State Disability Insurance (SDI) Online (Employment Development Department)
- Work Sharing Program (EDD)
- How to File a Paid Family Leave Claim in State Disability Insurance (SDI) Online (Employment Development Department)
- Unemployment Insurance Checklist - Information You Need to File an Unemployment Insurance Claim (Employment Development Department)
- Fact Sheet: Rapid Response Services for Businesses (EDD)
- Employer Guidance
- Resources for Businesses & Employers (CDC)
- ADP COVID-19 Preparedness (ADP)
- Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (SBA Administration)
- Benefits for Workers Impacted by COVID-19 (Labor & Workforce Development Agency)
- Public Information - Licensee Lists Overview (DCA)
- Stigma and Resilience (CDC)
- Mental Health and Coping During COVID-19 (WHO)
- Occupational Safety and Health Administration COVID-19 (OSHA)
- U.S. Department of Labor Offers Guidance For Preparing Workplaces for Coronavirus (U.S. Department of Labor)
- Guidance on Preparing Workplaces for COVID-19 (OSHA)
- Information on FECA Coverage for Coronavirus Disease – 2019/COVID-19 (U.S. Department of Labor)
- COVID-19 or Other Public Health Emergencies and the Family and Medical Leave Act Questions and Answers (U.S. Department of Labor)
- COVID-19 Resources for Employers and Workers (Labor & Workforce Development Agency)
- Guidance for Employers to Plan and Respond to COVID-19 (US Chamber of Commerce)
- COVID-19 - Workplace Tips for Employees (US Chamber of Commerce)
- COVID-19 Resources for Employers and Workers (Labor & Workforce Development Agency)
- Guidance Documents for All Industries: Coronavirus Disease 2019 (CDPH)
- Employment Development Department Info for Works & Employers (EDD)
- FFIEC IT Examination Handbook – Business Continuity Planning Booklet, Appendix D: Pandemic Planning
- Interim Guidance for Protecting Health Care Workers from Exposure to Coronavirus Disease (California Division of Occupational Safety and Health - Cal/OSHA)
- Environmental Cleaning and Disinfection Recommendations (CDC)
- Coronavirus Rumor Control (FEMA)
- Business, Consumer Services and Housing Agency (BCSH)
- State of Emergency of Disaster (EDD)
- Telework Resources
- Free or Discounted Technology Tools for a Small Business (GO-Biz)
- Remote Leadership, Culture and Engagement Programs (Peak Point Consultants)
- Zoom Training Resources: Remote Work, Educating Over Zoom, Virtual Events, Telehealth (Zoom)
- Make "Work from Home" Work for You (Google)
- 12 Best Practices to Work Remotely (Colliers International)
- Tips for Planning Your Telework Day (Commute.org)
- Telework & Flex-Schedules Toolkit (Commute.org)
- Resources for Managing Teleworkers (U.S. General Services Administration)
- Work, Teach, and Learn from Anywhere (Google)
- Helping Businesses and Schools Stay Connected in Response to Coronavirus (Google)
- 20 Tips for Working From Home (PC Mag)
- How to Set Up a Telework Program (Telework Virgina)
- Tips for Establishing Telework and Managing Remote Workers (ACT)
- Telework & Flex-Schedules Toolkit Summary Sheet (County of San Mateo)
- Telework & Flex-Schedules Toolkit (County of San Mateo)
- How Employers and Employees Can Embrace Flexible Work Arrangements (LinkedIn)
- Employer Resources
